ViRe Global Privacy Policy
Effective date [insert publication date]
This policy explains how ViRe Global handles personal information when you visit vireglobal.com, contact us, use our immigration or relocation services, or use the ViRe Global client portal or mobile app. It applies to visitors, applicants, employees, dependants and employer representatives whose information we handle.
Who handles your information
ViRe Global India Private Limited and ViRe Global, Inc. are referred to here as “ViRe Global.” The entity identified in your engagement or service agreement is responsible for the information it handles for that service. If your employer or another organisation uses our platform to manage your case, it may decide why and how your case data is used. When we process that data on its instructions, its privacy notice also applies and it may handle requests about your case. Contact us if you are unsure which entity is responsible.
What personal information we collect
Enquiries and communications. Your name, work or personal contact details, company, role, and what you share in an enquiry, consultation, chat or support request.
Portal and app. Account identifiers, case activity, comments, messages and the files you choose to upload. The app can send case updates through push notifications, which you can manage in your device settings.
Immigration and relocation records. Depending on the case, this can include date of birth, nationality, passport and visa information, immigration and travel history, employment and education history, address, dependant details and supporting records. Some cases may require health or other sensitive records. Provide these only when requested for your case and through the designated upload channel.
Website and technical information. IP address, browser or device information, pages visited, and cookies or similar technologies used by the website or platform.
We receive information directly from you and, where relevant, from your employer, sponsor, authorised representative, professional adviser, service partner or an authority involved in your case. We will identify information required for a service when we ask for it. If you do not provide it, we may be unable to open or progress the case.
How we use your information
We use personal information to respond to enquiries, arrange consultations, assess and coordinate visa and relocation cases, manage accounts and files, provide case updates and support, maintain service security, and meet applicable legal obligations. Where permitted, we may send service news or marketing. You can opt out of marketing using the message’s unsubscribe option or by contacting us.
Where applicable law requires a legal basis, we rely on the basis relevant to the activity. This may be taking steps you request before entering a contract, performing a contract with you, complying with a legal obligation, pursuing legitimate interests such as responding to business enquiries and securing our services, or relying on consent where required. We handle legally protected sensitive information only where an applicable condition permits it.
Who receives your information
We may share relevant data with your employer or sponsor, authorised case participants, immigration professionals, relocation partners, and government agencies or visa centres involved in your case. Providers may process data to support our website, hosting, communications or app. Government authorities handle data under their own rules. We may also disclose data when required by law or to establish, exercise or defend legal claims.
International transfers
A case can involve handling information in India, the United States, your destination country and other locations where relevant providers or case participants operate. Where applicable law requires a transfer safeguard, we use an applicable mechanism for the transfer. Contact us for information about the safeguards relevant to your case and how to obtain a copy where available.
Retention and security
We keep information as long as needed for its purpose. Retention depends on the status of your enquiry, case or account, contractual and recordkeeping obligations, and the need to resolve disputes or defend claims. Contact us for details about your records.
We take steps to protect information from unauthorised access and disclosure. Use your designated case portal or the upload channel your case team confirms for passports and other sensitive documents. Keep these documents out of general enquiry forms, website chat and unsolicited messages.
Cookies and website choices
Our Wix-hosted website uses cookies and similar technologies to support site functions and security. Where enabled, analytics or advertising tools may use these technologies to measure visits or campaigns. Use the site’s cookie settings where available or your browser’s settings to manage cookies. Some site features may be affected if you block cookies.
Children and dependants
Our services may involve a child’s information when needed for a dependant visa or relocation case. A parent, legal guardian or other authorised representative should provide that information. We seek parental or guardian authorisation where required by applicable law.
Your privacy rights
Depending on the law that applies, you may be able to request access to your information, ask us to correct or delete it, restrict or object to certain uses, receive a portable copy, withdraw consent for future processing, nominate another person to exercise your rights where permitted, or complain to the relevant privacy authority. If we handle your case on an organisation’s instructions, you can also contact that organisation about your rights.
For privacy requests, including app account or data deletion, email connect@vireglobal.com with the subject “Privacy Request.” Describe your request and include your account or enquiry email address. We will tell you how to verify your identity if needed. Keep passport numbers, passwords and identity documents out of your initial email.
Contact and policy updates
For privacy questions or grievances, email connect@vireglobal.com or write to ViRe Global India Private Limited, Office No. 03, Mount Vert Spectra, Baner Road, Pallod Farms, Baner, Pune 411069, Maharashtra, India. We will post updates on this page and revise the effective date.